Ken Griggs Driving School TERMS OF BUSINESS

General

Lesson Cancellation

  • If you need to cancel or change a lesson for any reason, please try to give me at least 24 hours notice. If you fail to give me 24 hours notice, or fail to meet an appointment without notice, the lesson fee will be payable in full at my discretion. My contact details are on the "Contact Card" enclosed in your "New Driver Pack"
  • Block bookings (e.g.£190 / 10 hours) which are paid for, and subsequently cancelled by you will be reimbursed at the rate of £15 / full hour at my discretion.
  • I reserve the right to cancel, postpone or change lesson times and/or duration under certain circumstances e.g. dangerous weather conditions , vehicle breakdown etc.
  • If this becomes necessary, I will try my best to let you know as soon as possible, and you will not incur any financial loss.
  • In the event of a lesson coinciding with a driving test date / time, the test will generally take precedence.
  • The Driving Test

  • In the event of a Driving Test being cancelled by the DSA for whatever reason, I cannot accept liability for the pupil’s losses e.g. Driving Test fees. These can normally be recovered from the DSA. Tuition fees will normally still be chargeable, at my discretion.
  • On test day, there will normally be a 1 hour lesson prior to the test (unless otherwise agreed), and the total cost for use of my car will be for a 2 hour session, unless otherwise agreed.
  • In the interests of safety, I reserve the right to withhold the use of my car for the driving test if I consider you are not ready to take the driving test.
  • In the event of my vehicle being unavailable for the Driving Test (if previously arranged), due to breakdown etc., I will try my utmost to obtain and provide an alternative vehicle, but cannot guarantee that such a vehicle will be provided.
  • Three working days notice is required by the DSA for driving test cancellation. Failure to provide adequate notice of cancellation will result in the forfeit of the test fee.
  • If I agree that you are ready for test, and you book your driving test yourself, please check with me first so that you do not pick a time / date that has already been reserved for someone else.
  •  

    Ken Griggs